Event Programme

  • Monday June 16 Site visit of the Jewish General Hospital
  • Tuesday June 17 (AM) Pre-conference workshops
  • Tuesday June 17 (PM) Pre-conference workshops
  • Wednesday June 18 Inaugural Canadian Healthcare Leaders Forum (by invitation only)
  • Thursday June 19 Implementation Conference Day 1
  • Jewish General Hospital
VBHC Summit Canada- Site Visit By CIUSSS Centre-Ouest-de-l'Île-de-Montréal
  • Pôle santé HEC Montréal - Pierre-Fitzgibbon
  • Pôle santé HEC Montréal - Louis R. Chênevert
  • Pôle santé HEC Montréal - Gilles-Labbé
09:00 - 12:00AM Session : How to Measure Health Outcomes that Matter to Patients: Practical Steps for getting started By Kathy CarberryRN, MPH, Founder and Principal Elzabeth Health Partners

An engaging, interactive workshop focused on transforming conceptual knowledge of health outcome measurements into practical, actionable strategies. This workshop is designed to provide simple yet effective advice on identifying, collecting, and analyzing health outcomes in diverse settings, with the goal of building meaningful, scalable measurement programs.

09:00 - 12:00AM Session: Enabling IT Platforms for VBHC – A Deep Dive for Data Nerds By Reenske VeenstraStartegic Program Manager - Healthcare Data, Santeon, The Netherlands

Explore data-driven healthcare innovation in this workshop for data enthusiasts and professionals interested in IT platforms supporting value-based healthcare (VBHC). Focused on the Health Intelligence Platform Santeon (HIPS), a collaborative solution used across seven Dutch hospitals, the session highlights how data integration can enhance patient care and operational efficiency.

Participants will learn how HIPS harmonizes data sources, automates insights, and supports clinical and managerial decisions through standardization, outcome tracking, and evidence-based care improvements—while reducing costs.

09:00 - 12:00AM Session: Outcome-based segmentation of patients as a VBHC tool to improve outcomes and reduce costs By Irene ErikssonVBHC Partnership Lead EMEA, Johnson & Johnson Innovative Medicine, Sweden

This workshop on methods and best practices will explain why outcome-based segmentation of patients—a novel VBHC methodology—is pivotal for designing and delivering value-based healthcare services. We will outline the methodology for developing and implementing an outcome-based segmentation model, using a groundbreaking real-world case study from the Department of Psychiatry at Helsinki University Hospital (HUS) in Finland. This case study will demonstrate how shifting focus to patient outcomes can enhance treatment results while reducing costs. To achieve this, a segmentation tool is vital in managing complexity and thus supporting both clinical and managerial decision-making within the organization.

09:00 - 12:00AM Session : How to Measure Health Outcomes that Matter to Patients: Practical Steps for getting started By Kathy CarberryRN, MPH, Founder and Principal Elzabeth Health Partners

An engaging, interactive workshop focused on transforming conceptual knowledge of health outcome measurements into practical, actionable strategies. This workshop is designed to provide simple yet effective advice on identifying, collecting, and analyzing health outcomes in diverse settings, with the goal of building meaningful, scalable measurement programs.

09:00 - 12:00AM Session: Enabling IT Platforms for VBHC – A Deep Dive for Data Nerds By Reenske VeenstraStartegic Program Manager - Healthcare Data, Santeon, The Netherlands

Explore data-driven healthcare innovation in this workshop for data enthusiasts and professionals interested in IT platforms supporting value-based healthcare (VBHC). Focused on the Health Intelligence Platform Santeon (HIPS), a collaborative solution used across seven Dutch hospitals, the session highlights how data integration can enhance patient care and operational efficiency.

Participants will learn how HIPS harmonizes data sources, automates insights, and supports clinical and managerial decisions through standardization, outcome tracking, and evidence-based care improvements—while reducing costs.

09:00 - 12:00AM Session: Outcome-based segmentation of patients as a VBHC tool to improve outcomes and reduce costs By Irene ErikssonVBHC Partnership Lead EMEA, Johnson & Johnson Innovative Medicine, Sweden

This workshop on methods and best practices will explain why outcome-based segmentation of patients—a novel VBHC methodology—is pivotal for designing and delivering value-based healthcare services. We will outline the methodology for developing and implementing an outcome-based segmentation model, using a groundbreaking real-world case study from the Department of Psychiatry at Helsinki University Hospital (HUS) in Finland. This case study will demonstrate how shifting focus to patient outcomes can enhance treatment results while reducing costs. To achieve this, a segmentation tool is vital in managing complexity and thus supporting both clinical and managerial decision-making within the organization.

09:00 - 12:00AM Session : How to Measure Health Outcomes that Matter to Patients: Practical Steps for getting started By Kathy CarberryRN, MPH, Founder and Principal Elzabeth Health Partners

An engaging, interactive workshop focused on transforming conceptual knowledge of health outcome measurements into practical, actionable strategies. This workshop is designed to provide simple yet effective advice on identifying, collecting, and analyzing health outcomes in diverse settings, with the goal of building meaningful, scalable measurement programs.

09:00 - 12:00AM Session: Enabling IT Platforms for VBHC – A Deep Dive for Data Nerds By Reenske VeenstraStartegic Program Manager - Healthcare Data, Santeon, The Netherlands

Explore data-driven healthcare innovation in this workshop for data enthusiasts and professionals interested in IT platforms supporting value-based healthcare (VBHC). Focused on the Health Intelligence Platform Santeon (HIPS), a collaborative solution used across seven Dutch hospitals, the session highlights how data integration can enhance patient care and operational efficiency.

Participants will learn how HIPS harmonizes data sources, automates insights, and supports clinical and managerial decisions through standardization, outcome tracking, and evidence-based care improvements—while reducing costs.

09:00 - 12:00AM Session: Outcome-based segmentation of patients as a VBHC tool to improve outcomes and reduce costs By Irene ErikssonVBHC Partnership Lead EMEA, Johnson & Johnson Innovative Medicine, Sweden

This workshop on methods and best practices will explain why outcome-based segmentation of patients—a novel VBHC methodology—is pivotal for designing and delivering value-based healthcare services. We will outline the methodology for developing and implementing an outcome-based segmentation model, using a groundbreaking real-world case study from the Department of Psychiatry at Helsinki University Hospital (HUS) in Finland. This case study will demonstrate how shifting focus to patient outcomes can enhance treatment results while reducing costs. To achieve this, a segmentation tool is vital in managing complexity and thus supporting both clinical and managerial decision-making within the organization.

  • Pôle santé HEC Montréal - Pierre-Fitzgibbon
  • Pôle santé HEC Montréal - Louis R. Chênevert
  • Pôle santé HEC Montréal - Gilles-Labbé
13:00 - 16:00PM Sessions: Transforming with Trust and Impact: Leading Healthcare Teams Through Change By Dr. Kristin WoodsPhysician, Executive, Coach, Speaker

This dynamic 3-hour workshop provides healthcare leaders with powerful, practical frameworks to successfully navigate the shift from volume-based to value-driven care models. Participants will gain actionable insights through three proven methodologies: Gleicher’s Formula for Change, the “Moments” approach pioneered by Chip and Dan Heath, and David Horsager’s Trust Edge principles. Through guided exercises and collaborative discussion, leaders will develop specific strategies to inspire their teams, build trust during uncertainty, and implement lasting change that improves both patient outcomes and organizational performance. Leave with a personalized roadmap to lead meaningful transformation within your healthcare organization.

13:00 - 16:00PM Sessions: The Insights, Frameworks, and Skills to Transform Health Care By Scott WallaceLead Faculty, ICHOM Certified VBHC Professional Program

The biggest challenge of value-based health care is not intellectual – transforming care to deliver the outcomes that matter most to patients makes immediate sense.  The challenge is having teams who know what to do and how to do it.   Amid all of the discussions of VBHC, there’s startlingly little training available for people who want to know where to start and how to do the work.  The “how-to” of transformation.

New perspective, implementation framework, and new skills accelerate the work of transformation.  Health care’s problems are not intractable, but they require new solutions.  Unfortunately, old perspectives don’t lead to new solutions.  To help people gain new perspectives, we invite people to engage with others in live, facilitated discussions of case studies we’ve written that explore successful transformations.  Implementation frameworks are the roadmaps of transformation; others have gone before you, and you can learn from their insights.  Finally, transformation requires new skills – things like research tools for understanding the outcomes that matter most to patients, design thinking to build new solutions, cost accounting and bundled payment, and strategic analysis.

13:00 - 16:00PM Sessions: Transforming with Trust and Impact: Leading Healthcare Teams Through Change By Dr. Kristin WoodsPhysician, Executive, Coach, Speaker

This dynamic 3-hour workshop provides healthcare leaders with powerful, practical frameworks to successfully navigate the shift from volume-based to value-driven care models. Participants will gain actionable insights through three proven methodologies: Gleicher’s Formula for Change, the “Moments” approach pioneered by Chip and Dan Heath, and David Horsager’s Trust Edge principles. Through guided exercises and collaborative discussion, leaders will develop specific strategies to inspire their teams, build trust during uncertainty, and implement lasting change that improves both patient outcomes and organizational performance. Leave with a personalized roadmap to lead meaningful transformation within your healthcare organization.

13:00 - 16:00PM Sessions: The Insights, Frameworks, and Skills to Transform Health Care By Scott WallaceLead Faculty, ICHOM Certified VBHC Professional Program

The biggest challenge of value-based health care is not intellectual – transforming care to deliver the outcomes that matter most to patients makes immediate sense.  The challenge is having teams who know what to do and how to do it.   Amid all of the discussions of VBHC, there’s startlingly little training available for people who want to know where to start and how to do the work.  The “how-to” of transformation.

New perspective, implementation framework, and new skills accelerate the work of transformation.  Health care’s problems are not intractable, but they require new solutions.  Unfortunately, old perspectives don’t lead to new solutions.  To help people gain new perspectives, we invite people to engage with others in live, facilitated discussions of case studies we’ve written that explore successful transformations.  Implementation frameworks are the roadmaps of transformation; others have gone before you, and you can learn from their insights.  Finally, transformation requires new skills – things like research tools for understanding the outcomes that matter most to patients, design thinking to build new solutions, cost accounting and bundled payment, and strategic analysis.

13:00 - 16:00PM Sessions: Transforming with Trust and Impact: Leading Healthcare Teams Through Change By Dr. Kristin WoodsPhysician, Executive, Coach, Speaker

This dynamic 3-hour workshop provides healthcare leaders with powerful, practical frameworks to successfully navigate the shift from volume-based to value-driven care models. Participants will gain actionable insights through three proven methodologies: Gleicher’s Formula for Change, the “Moments” approach pioneered by Chip and Dan Heath, and David Horsager’s Trust Edge principles. Through guided exercises and collaborative discussion, leaders will develop specific strategies to inspire their teams, build trust during uncertainty, and implement lasting change that improves both patient outcomes and organizational performance. Leave with a personalized roadmap to lead meaningful transformation within your healthcare organization.

13:00 - 16:00PM Sessions: The Insights, Frameworks, and Skills to Transform Health Care By Scott WallaceLead Faculty, ICHOM Certified VBHC Professional Program

The biggest challenge of value-based health care is not intellectual – transforming care to deliver the outcomes that matter most to patients makes immediate sense.  The challenge is having teams who know what to do and how to do it.   Amid all of the discussions of VBHC, there’s startlingly little training available for people who want to know where to start and how to do the work.  The “how-to” of transformation.

New perspective, implementation framework, and new skills accelerate the work of transformation.  Health care’s problems are not intractable, but they require new solutions.  Unfortunately, old perspectives don’t lead to new solutions.  To help people gain new perspectives, we invite people to engage with others in live, facilitated discussions of case studies we’ve written that explore successful transformations.  Implementation frameworks are the roadmaps of transformation; others have gone before you, and you can learn from their insights.  Finally, transformation requires new skills – things like research tools for understanding the outcomes that matter most to patients, design thinking to build new solutions, cost accounting and bundled payment, and strategic analysis.

  • Jewish General Hospital
Welcome & Registration
08:00 - 08:30Welcome & Registration
Welcome
08:30 - 08:40Welcome By Eva Villalba & Erin CookModerators

Opening Remarks

08:40 - 09:00Opening Keynote By Dr. Lawrence RosenbergCEO and President, CIUSSS Centre-Ouest de l'Île-de-Montréal

An Honest Conversation About the Current State of Canadian Healthcare

09:20 - 10:00Health Horizons By Prof. Elizabeth TeisbergAuthor of Redefining Health Care with Michael E. Porter

Designing Health Systems for Higher Value and Resilience

10:00 - 10:30Health Horizons By Anna van PouckeGlobal Head of Healthcare, KPMG

Global Future of Healthcare Transformation

Break
10:30 - 10:50Break
10:50 - 11:15VBHC Innovation & Application: What’s Holding us Back? By Joanne CastonguayHealth & Welfare Commissioner

Measuring Health System Performance at the Populational Level in Quebec

11:40 - 12:00VBHC Innovation & Application: What’s Holding us Back? By Ron JohnsonVP, Chief Operating Officer, Eastern Urban Zone Newfoundland & Labrador Health Services

Balancing Regulatory Compliance and the Need for Transformative Change

12:00 - 12:20Panel Discussion: What Policies Work? By Eva VillalbaFounder and Senior Partner - Expertise Valeur en Santé

Moderated by Eva Villalba

Lunch
12:20 - 13:20Lunch
13:20 - 14:00Why is Value-Based Healthcare Critical for Canada? By Dr. Thomas LeeChief Medical Officer, Press Ganey; Harvard University

Leveraging Social Capital

14:00 - 14:30Why is Value-Based Healthcare Critical for Canada? By Dr. Kristen WoodsPhysican, Executive, Coach, Speaker

Turning Discontent into Momentum

15:30 - 16:20Panel Discussion: Innovation & Implementation By Erin CookAssociate CEO - CIUSSS Centre-Ouest de l’Île-de-Montréal

Moderated by Erin Cook

16:20 - 16:45Designing the Path Forward By Prof. Paul van der NatSanteon, The Netherlands

Role of Research and Innovation

16:45 - 17:00Designing the Path Forward By Erin CookAssociate CEO - CIUSSS Centre-Ouest de l’Île-de-Montréal

From Vision to Execution

17:00 - 17:15Designing the Path Forward By Eva VillalbaFounder and Senior Partner - Expertise Valeur en Santé

Future of Resilient Systems

Consensus Building Workshop
17:15 - 18:15Consensus Building Workshop By Eva Villalba & Paul van der NatModerators

Delphi Method – Actionable Steps

Closing Remarks
18:15 - 18:30Closing Remarks By Dr. Lawrence Rosenberg & Erin Cook
  • Pôle santé HEC Montréal - Amphithéâtre Rachelle et Alain Paris
Opening Keynote By Elizabeth TeisbergAuthor of Redefining Health Care with Michael E. Porter

Making Waves: Achieving Sustainable High Value Transformation

Primary care, population health & VBHC By Sally LewisProfessor Value in Health Management, Swansea | Founder, Kintsugi-international

NHS Wales Case Study and applications of VBHC to Primary Care (online)

Primary care, population health & VBHC By Kate de BienassisHealth Policy Analyst at OECD

PaRIS Initiative and insights from OECD (online)

Primary care, population health & VBHC By Joanne CastonguayHealth and Welfare Commissioner

Value-Based Care at the Populational and Systemic level

Primary care, population health & VBHC By Erin CookAssociate CEO CIUSSS Centre-Ouest de l’Île-de-Montréal

Learnings from the Hospital@Home Community

Value creation starts with patients
Value creation starts with patients By Cheryl-Anne Simoneau & Dr. Shannon JacksonPatient Advocate and President of the CML Society of Canada - Clinical Professor, Medicine, UBC & Hematologist, St Paul's Hospital

Patient Advocates working with HCPs to develop PROMS for CML

Value creation starts with patients By Paul van der NatChief Value Officer, St. Antonius Hospital, The Netherlands

Shared Decision Making, Patient Partners and VBHC

Standardizing patient-reported outcomes By José DelgadoChief of Strategic Partnerships, International Consortium for Health Outcomes Measurement (ICHOM)

How to Use and Implement ICHOM Standard Sets

Standardizing patient-reported outcomes By Ian PattonDirector of Advocacy and Public Engagement, Obesity Canada

Patient Advocacy Led development of an ICHOM Standard Set – Case Study of Obesity Canada

Case studies in implementation By Irene ErikssonVBHC Partnership Lead EMEA, Johnson & Johnson Innovative Medicine, Sweden

Case study on VBHC in Mental Health In Finland Collaboration Paves the Way for Value-Based Care | HUS

Case studies in implementation By Ani GalstyanAssistant Director - Quality, Transformation, Evaluation, Valorization, Ethics & Virtual Care Department - CIUSSS Centre-Ouest de l’Île-de-Montréal

Embedding Value in Care: A Roadmap for Data-Driven and Clinically-Led Transformation

Value catalyst learning community By Dorine van StaaduinenPhD, Senior Researcher at Santeon, The Netherlands

Insights and Initiatives from an Innovative VBHC Implementation Learning Community